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Tens of thousands of PG&E customers in the Bay Area are still without power after a storm hit earlier this week, knocking out power to more than a quarter of a million families.

PG&E says it is experiencing its biggest storm-related outage in nearly 30 years.

The outage has been especially hard on residents in Los Altos, where nearly the entire town has been without power for days.

Businesses are suffering, and residents are struggling to cope without heat, refrigeration, and other basic necessities.

While utility crews are working around the clock to restore power safely and quickly, some residents fear that the damage caused by fallen trees could keep power off for days or even weeks.

Despite the challenges, the Los Altos community is coming together to support each other and get through this difficult time.

PG&E says it has called in extra contractors to speed up the restoration process and hopes to have power fully restored by the end of the day on Friday.

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