Scammers have been using a new method to drain bank accounts through ATM machines, as victims have come forward with their stories.
The scam involves pouring glue into the card reader, which forces consumers to use a tap function to withdraw money.
This setting allows thieves to make multiple withdrawals even after the cash has been taken out if the customer walks away without closing the window.
Chase bank has advised its customers to wait for the “do you want to do something else” screen and click “no” to close out the session.
The bank has also recommended covering the keypad when entering a PIN, looking for any tiny cameras, and avoiding talking to anyone in line.
Despite victims filing claims, Chase initially rejected them, stating that they authorized the transactions.
However, after inquiries were made, the bank refunded all of the victims in this report and promised to take additional steps to protect their customers.