State of Arizona in Dire Need of Competent Emergency Dispatchers
Emergency dispatchers are in high demand across Arizona, as every agency in the state is currently looking for competent individuals who are seeking a rewarding career.
According to reports, the shortage of dispatchers across the state ranges from 25 to 60 percent, which can directly impact anyone in an emergency.
Dispatchers are the first point of contact for someone calling 911, making their role crucial in ensuring that resources are quickly dispatched to those in need.
Bilingual dispatchers, in particular, are essential to Arizona communities, as they can assist those who may not be fluent in English.
Despite the challenging nature of the job, dispatchers like Jim Frazier and Laura Herrera find it to be a meaningful and rewarding experience.
Frazier emphasizes the need for individuals who are willing to undergo training and be competent in their work, while Herrera shares that helping people in tough times is undoubtedly fulfilling.
Phoenix fire currently has 12 open spots for dispatchers, and Kimberly Brophy, a dispatcher at the agency, credits the culture, calm techniques, and training for her meaningful experience within the job.
She also emphasizes the value of the peer support program, which enables dispatchers to rely on each other for support when needed.
For those considering a career in emergency dispatch, experts recommend researching the best fit for one’s skills and interests.
With the dire need for competent dispatchers across Arizona, there is no better time than now to pursue this rewarding profession.